Costs are reduced up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Real-Time Measurements Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions.
Even though at one point Meerkat had accumulated millions of users, the app faced a tough challenge in competing in mobile livestreaming against Twitter’s rival offering, Periscope, and Facebook’s competitor, Facebook Live.
While Meerkat is still in the Apple App Store, the startup behind the app has changed course and is working on something new.
That new venture is called is Houseparty, and CEO and co-founder Ben Rubin best describes it as an informal way to have group video chats on phones.
After use of the livestreaming app started slowing last summer, Rubin, his COO Sima Sistani, and the team decided that the startup should focus on something new.
Good not only for teens, though a bit offensive for cats. I rate it 9 lives 1 for its longer life and against dog lovers' low ratings discriminating, habitually, against little cats on the big screen!Live Person enables messaging from your app, website, Facebook, Google, SMS, and other applications.Digital Operations With the connection digital, first contact resolution improves, and the demand curve for care flattens.Give consumers a continuous connection to your brand from their smartphone.With the connection digital, first contact resolution improves, and the demand curve for care flattens.